Who installs the dumbwaiter?

What is the weight capacity?

Is the installation difficult?

Is there any wiring required?

Where is the motor located?

How is the power lift supported?

Are dumbwaiters safe?

Is a permit required?

What safety measures are available?

Is there any maintenance required?

Could the size of the dumbwaiter car be customized?

Are the dumbwaiters in stock and ready to ship?

Does the dumbwaiter have a warranty?

What speed does the dumbwaiter travel up & down?

How many stops are allowed?

What is the maximum travel?

Are two doors allowed at one stop?

Will the dumbwaiter car open on three sides?

Does the dumbwaiter come with hoist-way doors?

Who installs the dumbwaiter?

The contractor you hire to build the shaft can easily install the dumbwaiter.  Our dumbwaiters are designed to make installation relatively easy using basic hand tools.  Some counties require a licensed elevator technician to do the installation.  You need to check with your local code enforcement office or inspector to determine whether a special license is required in your area.

What is the weight capacity?

The options are between 100-500lbs. See our products page to see which model fits your needs.

Is the installation difficult?

Our dumbwaiters are designed to make installation relatively easy using basic hand tools.

Is there any wiring required?

Our dumbwaiters are pre-wired, however, there will be a few plug-in connectors and some wire nuts that will need to be connected by the installer.  Your electrician will need to run power to the dumbwaiter from your power source.

Where is the motor located?

The motor can be located at the top or bottom of the dumbwaiter. You will need to specify the location of the motor when you place your order.

How is the power lift supported?

Mezzanine lifts/vertical reciprocating conveyors (VRC) are self-supported and free standing. There are anchors with brackets that secure the frame to the ground.

Dumbwaiters are supported with the walls of the structure by bolts.

Are dumbwaiters safe?

Our power lifts fully comply with UL Listed. We are continuously updating to keep up with code. Safety is a priority with each order.

Does the dumbwaiter meet my local codes?

Our standard dumbwaiters include most code required safeties; however, codes vary from country, state, and county so it will be necessary for you or your contractor to contact your local code enforcement office to find out what they require. When ordering your dumbwaiter let us know what your local code enforcement office requires so any necessary accessories can be added at an additional cost.

Is a permit required?

Codes vary by country, state, and county so it will be necessary for you or your contractor to contact your local code enforcement office to find out if a permit is required.

What safety measures are available?

All units will have standard safety features which include door interlocks and safety switches that sense whether the door is open or closed to determine when allowed to be in motion. 

There are other additional safety features available. Please contact us to see what may best suit your needs.

Is there any maintenance required?

While our dumbwaiters are very low maintenance it is recommended to Lubricate/clean brakes while also checking chain tension and adjusting as needed. Residential is once a year and commercial every six months.

Could the size of the dumbwaiter car be customized?

Yes, we build every dumbwaiter to suit your specific design requirements. Some custom sizes are only available at an additional cost.

Are the dumbwaiters in stock and ready to ship?

No, we build every dumbwaiter to suit your specific design requirements.

Does the dumbwaiter have a warranty?

Our residential dumbwaiters have a 5 year, parts only, limited warranty. Our commercial dumbwaiters have a 2 year, parts only, limited warranty.

What speed does the dumbwaiter travel up & down?

Most of our dumbwaiters travel up and down at 36 or 45 feet per minute. Faster speeds can be achieved on some models by reducing the weight capacity. Please contact us for additional information on travel speeds.

How many stops are allowed?

How many stops do you need? We build every dumbwaiter to suit your specific design requirements.

What is the maximum travel?

How much do you need?  We build every dumbwaiter to suit your specific design requirements.

Are two doors allowed at one stop?

Yes, you may have multiple openings at each stop, as well as a double door on one opening at an additional cost.

Will the dumbwaiter car open on three sides?

Yes, the dumbwaiter car may have openings on three sides. The fourth side is reserved for the track system.

Does the dumbwaiter come with hoist-way doors?

Hoist-way doors are not included in the base price. Please contact us for door options and pricing.